30 Day Money Back Guarantee & No Hassle Return Policy
If you are not 100%
satisfied with your purchase, follow the 3 steps below and return it for a full
refund! Please return your purchase within
30 days and in original condition to receive a full refund.
Note: Full refund applies to the full product price,
shipping fees not included. We never
charge restocking fees.
*Sale items are ONLY eligible for exchange Ė If youíre unsure,
THE RETURN FORM
If you have misplaced the
return form that came with your shipment, please download it here.
2. PACK YOUR
Use the original shipping
box and packing materials that your glasses came in. Itís designed perfectly
for safe shipping back to us! Attach the shipping label to the outside of the
*A $3.95 fee will be deducted from your refund for shipping and handling*
**There is no return shipping fee for exchanges**
3. PLACE THE
PACKAGE IN YOUR MAILBOX
Yes, itís really that
simple! If using the prepaid label, you donít need to take your package to the
If shipping yourself, please follow all of the above
steps but address the return to Ė
9935 E. U.S. Hwy 12
Michigan City, IN 46360
International customers can download the international return form here. International customers are responsible for their own return postage.
You can exchange items
from your purchase within 30 days of the purchase date. They must be in resalable condition and
include the free case. To complete an
exchange, follow the three easy steps listed above.
product(s) will be inspected upon receipt. ALL returns must be in resalable
condition with the coordinating case. No credit will be given if the product
shows signs of use. Our guarantee does not cover accidental damage and wear
caused by customer. (This means when your dog decides to taste test them or you
get hair color all over them Ė we will not be able to replace/repair them).
our warehouse receives your return, we do our best to quickly process it!
Please allow 5-7 business days for the credit to appear on your billing
If you have a broken or
defective item within 30 days of purchase, please email our Customer Service
Team at firstname.lastname@example.org or call 1-800-348-2508 so we may better assist